Frequently Asked Questions

We are dedicated to upholding a high level of customer satisfaction by providing the best possible experience for our customers.

If you are unable to find the answer you are looking for, please send us an email at:

fusionform3d@gmail.com

PLACING AN ORDER

PLEASE NOTE: At this stage (November 2024) we are closed for orders as we finalise the website and conclude our initial manufacturing run. Sign up and you will be the first to hear when we officially launch.

Why is this product out of stock?

Most of our products are kept in stock, however some of our product range is sold as 'made-to-order'. If you notice a listing as out of stock it's possible that it may be a technical issue so
please contact us.

How long will it take for 'made-to-order' items?

Most products take less than a day to print and will be completed as soon as we receive your
purchase request, then usual shipping times apply.

+ We will notify you when we have handed the product to postal services

SHIPPING

Where are you based?

Australia

Which countries do you ship to?

We endeavour to reach every corner of the globe! If your country isn't listed upon checkout please contact us - we will organise a solution.

Do you offer local pickup?

Not at this stage, however alternative shipping or collection methods can be arranged upon
request.

Why is my order taking so long?

We apologise in advance for any delays, we strive to send off our products quickly. We always endeavour to promptly pass on any information and make contact in the unforeseen case that there is a disruption at any stage of our logistics.

Why is my shipping rate so high?

If you feel a calculated shipping rate is excessive or incorrect, contact us and we will investigate to ensure you have the most accurate quote.

RETURNS POLICY

Products may be returned for a full refund if they are in undamaged and un-used condition.

Please contact us with photos and an explanation to initiate a return and refund request.

WARRANTY

All our products are covered by a 12-month warranty, upon adherence to specific install and use guidelines as detailed on each product page.

This warranty covers defects in materials and workmanship under normal use conditions.

If you believe your product is faulty, please contact us with a detailed description of the issue and provide photos as evidence.

Why 3D Print Automotive Parts?

Overtime most plastics in cars deteriorate due to their exposure to the sun and it's damaging UV, often characterised by discolouration or in extreme cases deformation of shape.

You would expect manufacturer's to account for all factors when it comes to material choice.
However, it's often the case that inadequate materials are used typically as a result of cost-
cutting but also due to the nature of most automotive plastics. As with most components
on a vehicle, the challenge is that parts need to meet several performance requirements, such
as durability, flexibility and importantly in Australia's harsh climate, resistance to environmental factors. Using the wrong type of plastic can compromise the functionality and longevity of these parts.

Traditional plastic manufacturing in the automotive industry primarily relies on injection or vacuum molding techniques. While effective, these methods often incur high tooling costs and limited design flexibility. Additionally, overtime OEM-parts typically become obsolete especially if the car wasn’t made in the last 5-10 years, leaving enthusiasts with limited or no aftermarket replacement options.

3D printing offers a solution providing accessible, affordable and customisable design
solutions. Unlike traditional methods, 3D printing allows for low-cost small batch and one-off part
production, ensuring all vehicles can have high-quality replacements.

By embodying 3D printing and complementing design processes, we deliver reliable, high-quality automotive parts that meet or exceed OEM standards. Our innovative approach not only addresses the limitations of traditional manufacturing but also offers an efficient and completely customisable solution for the automotive industry.